Current customers
NSW, QLD or SA (market and standing offers)
VIC, standing offer - electricity
VIC, market offer - electricity and gas
We’ll notify you before changing your rates and charges.
New customers
NSW, QLD or SA, market offers - electricity
If you join on or before 31 May 2024, your prices will change on 1 July 2024.
If you join from 1 June to 30 June 2024 your prices will change on 1 August 2024.
If you join from 1 July 2024 you will be signing-up to our new rates.
VIC, market offers – gas and electricity
NSW, QLD, SA or VIC, standing offer - electricity
If you join on or before 30 June 2024 your prices will change on 1 July 2024.
If you join from 1 July 2024 you will be signing-up to our new rates.
If you join in the 10 business days before 1 July, you'll be notified of your new rates when you sign up. And all other customers will receive written notice before the new rates take effect.
VIC, standing offer – gas
If you join on or before 31 July 2024 your prices will change on 1 August 2024.
If you join from 1 August 2024 you’ll be signing-up to our new rates.
If you join in the 10 business days before 1 August, you'll be notified of your new rates when you sign up. And all other customers will receive written notice before the new rates take effect.